What is the Help Desk for Online Students?

The Blackboard Help Desk: Students currently enrolled in online, hybrid or enhanced courses should call or email for Blackboard-related questions.

How to contact the Blackboard Help Desk: Email onlinehelpdesk@mjc.edu (recommended) or call (209) 575-6412

What kind of help we offer: The MJC Blackboard Help Desk answers Blackboard access-related questions and will be available to help students use the Blackboard tools.   If we can't solve the problem right away, we will make every effort to resolve any Blackboard-related issues within one working day. See the hours of operation below.

For assistance logging in to PiratesNet for course registration, contact the Student Help Desk at (209) 575-7900. The registration Help Line is (209) 575-6853.

Blackboard Help Desk Summer '13 - Hours of Operation

May 6 -August 15

Monday - Thursday: 7:30 am-5:30 pm closed 12:00 am-12:30 pm for lunch

         

The Online Help Desk will be closed on the following holidays:

Monday, May 27 for Memorial Day

Thursday, July 4 for Independence Day