What is the Help Desk for Online Students?

The Blackboard Help Desk: Students currently enrolled in online, hybrid or enhanced courses should call or email for Blackboard-related questions.

How to contact the Blackboard Help Desk: Email onlinehelpdesk@mjc.edu (recommended) or call (209) 575-6412

What kind of help we offer: The MJC Blackboard Help Desk answers Blackboard access-related questions and will be available to help students use the Blackboard tools.   If we can't solve the problem right away, we will make every effort to resolve any Blackboard-related issues within one working day. See the hours of operation below.

For assistance logging in to PiratesNet for course registration, contact the Student Help Desk at (209) 575-7900. The registration Help Line is (209) 575-6853.

Blackboard Help Desk Summer '12 - Hours of Operation

The standard blackboard hours are:  

Mondays, Tuesdays, Wednesdays, and Thursdays 6:50am-5:20pm (closed 11:30am-12:00pm)  

Due to lack of funding, we will not have extended hours for teh Blackboard Help Desk during the first two weeks of the summer session.             

The Online Help Desk will be closed on the following holidays:

Monday, May 28- Memorial Day

Wednesday, July 4 - Independence Day