Help with Online Classes

Accessing Zoom

Desktops and Laptops: Join Zoom meetings through a web browser or the Zoom app. Mobile Devices: Join Zoom meetings through the app.

• Download the Zoom app

Updating the Zoom App

Keep the Zoom app working smoothly by updating every couple of weeks. (Zoom does not update automatically.)

Update on a mobile device or on a computer without signing in

• Download/update the Zoom app. If you are experiencing any issues with Zoom, it can help to uninstall and then reinstall the app.
  1. Uninstall the Zoom app.
  2. Reinstall the Zoom app.

Update on a computer after signing in

• If you have a Zoom account, you can update the app on a computer by following these steps:
  1. Open the Zoom App on your computer (not Zoom on your browser). Sign in.
  2. Click on your image or avatar in the upper right corner (not the gear icon).
  3. Click “Check for Updates.”

Zoom Guides

• Hide My Video
• Virtual Backgrounds

Low-cost Internet

Many Internet Service Providers offer free or low-cost options to qualifying customers.

• Access from AT&T is a low-cost internet option.
• Spectrum Internet Assist is another low-cost internet service.

Canvas Help

• Canvas Student Guides cover a range of topics including getting started in Canvas, submitting assignments, and participating in discussions.
• Check out the video below for a quick overview on how to get started in Canvas: 
   
  Download or Update Google Chrome (Recommended Browser for Canvas)

Troubleshooting in Chrome: Try an Incognito Window or Clearing Cache & Cookies

Accessing Canvas 

You can use Canvas courses from a computer by clicking the Canvas icon at the upper right of this webpage, or you can download the smartphone app:

• Canvas Student Android App
• Canvas Student iPhone App

Other Helpful Resources

• Library Semester Loans for books, calculators, laptops, and hotspots.
• Turnitin Student Guides
• VoiceThread Student Guides
• Take a Screenshot
  • on Windows: Press the windows key + Print Screen (PrtScn). Access the image from Pictures.
  • on Macs: Press Shift + Command + 3. Access the image from your desktop.
• Submit handwritten assignments to Canvas using Adobe Scan from a smartphone.
• Video Guide: Using Adobe Scan to create PDFs from images
• Video Guide: Clean up scanned pictures